Note in order to add a resident photo to a resident profile the user must have the following permissions;
- In the Management Group
- Set as a Management Admin in the group settings
If a resident has permanently left the community you can archive their Sage profile. Archiving a resident’s profile automatically deallocates their assigned Sage pendant. It is important to archive a resident when they leave as their profile is linked to billing.
If a resident has temporarily left the community and is expected back you can place them on hold. Residents who are on hold will have a badge in Sage that lets everyone know they are not there. For IL residents, this will allow their unit to skip check-in.
To archive or temporarily place a resident on hold:
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Tap on the “Residents” tab
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Scroll or use the search function to find the resident.
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Tap on the resident’s name to open their profile
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Tap the pencil icon in the top right corner and scroll to the bottom
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Tap the “Archive Resident” button to archive the resident if the resident no longer resides at the community
- Tap the "Place Resident on Hold" button to to temporarily place the resident on hold if the resident will be on temporary leave from the community
Note Archiving a resident will un-assign their pendant. You will need to double confirm that you intend to archive the resident and un-assign their pendant to proceed. After the pendant has been un-assigned it can be reused at the community for another resident.
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